Frequently Asked Questions
Answers to all your questions about ek772
From making a deposit to cashing out a bonus — find clear answers in English to everything you want to know about ek772.
This page is made for all new and regular players at ek772. Withdrawal timings, welcome bonus terms, BPL and international cricket betting, and deposit methods — each topic is answered in a separate category in plain English. If you can't find the answer to your question, contact our 24/7 live chat or email — we are always ready to help.
Frequently Asked Questions
Withdrawal Questions
At ek772, withdrawal requests are typically processed within 30 minutes to 3 hours. In most cases, funds arrive quickly via bKash or Nagad. Bank transfers are completed within the stated timeframe. If your account details are correct, there is generally no delay.
The minimum withdrawal amount at ek772 is ৳1,000. Withdrawal requests below this amount cannot be processed. So before withdrawing, make sure your wallet has at least ৳1,000. This limit applies to all withdrawals, including balances earned from bonuses.
No, ek772 only approves withdrawals to an account in the player's own name. The withdrawal account must match the name and identity details provided at registration. Sending funds to a third-party account is not permitted under our security policy.
To withdraw winnings from a bonus, you must first meet the wagering requirement. For the welcome bonus, you need to wager 10 times the bonus amount — for example, for a ৳1,000 bonus, you must place a total of ৳10,000 in bets. Once the requirement is met, the withdrawable balance is unlocked automatically.
Yes, withdrawals at ek772 are available 24 hours a day, 7 days a week. Requests made on holidays or late at night are processed within the usual timeframe. If there is any delay for any reason, contact our live chat and it will be resolved quickly.
Bonus Terms
You receive the welcome bonus by opening an account at ek772 for the first time and making your first deposit. A minimum deposit of ৳200 is required. A 100% bonus will be added on top of your deposit, up to a maximum of ৳20,000. For example: deposit ৳1,000 and you get a ৳1,000 bonus, giving you a total balance of ৳2,000.
Yes, bonuses have an expiry period. If the wagering requirement is not met within the specified time, the bonus balance may be cancelled. Use your bonus actively before it expires. For the exact validity period, see the details on the bonus offer terms and conditions page.
Yes, you can cancel an active bonus — however, cancelling the bonus will also remove any balance earned from it. To cancel a bonus, contact the support team via live chat. Think carefully before cancelling, as it cannot be reversed.
No, the welcome bonus is available to each player only once — at the time of their first deposit. Attempting to claim this bonus repeatedly by opening multiple accounts under the same person's name violates ek772's fair-play policy and may result in account suspension.
Generally, bets placed on slots, live casino table games, and sports betting count toward the wagering requirement. However, some games or certain bet types may not contribute. For a detailed list, check ek772's terms and conditions page or ask via live chat.
BPL & International Matches
Yes, ek772 supports accumulator or multi-bet options. You can combine selections from multiple matches into one bet — the odds for each selection are multiplied together to create the final potential payout. However, if any single selection is wrong, the entire bet is lost, so understand the risk before you play.
If a match is abandoned (No Result) due to rain or any other reason, that bet is generally considered void and the original stake is returned to the player's account. For accumulators, the abandoned event is removed and the bet remains active on the remaining selections at their combined odds.
Decimal odds are straightforward — multiply your stake by the odds figure to get the total return. For example: if the odds are 2.50 and your bet is ৳100, your total return if you win is ৳250 (profit of ৳150). The same calculation applies to matches like Bangladesh vs India.
During BPL and T20 World Cup seasons on ek772, the most popular markets are match winner, toss winner, top batsman, first over runs, and total runs over/under. The same types of markets are available for IPL and ICC tournaments. Full details of each market can be seen on the betting page after logging in.
How to Make a Deposit
The minimum deposit amount at ek772 is ৳200 across all payment methods. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer, the same minimum applies. Keep this limit in mind when making your first deposit as well.
Log in to ek772, go to the deposit option, and select Nagad. You will be shown a payment number and amount. Send the specified amount to that number from your Nagad app or via USSD, then enter the transaction ID. Your balance is usually updated within a few minutes.
First, wait a little while — sometimes there may be a slight delay due to network issues. If your balance still has not arrived after 30 minutes, contact ek772's 24/7 live chat with your transaction ID and a screenshot of the payment. Our team will verify and resolve the issue promptly.
ek772 itself does not charge any deposit fees. However, your mobile banking provider (such as bKash or Nagad) may apply its own transaction charges. Check your payment app's guidelines for details on those charges. For bank transfers, the relevant bank's own fees may apply.
Yes, bKash is one of ek772's primary deposit methods. Log in to your account, go to the deposit page, select bKash, send money from your bKash to the provided number, and submit the reference or transaction ID. You can start from ৳200 and the process is fast and secure.
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